Privacy
policy.
SeatSocial is a product of Simplix Consulting LLC ("SeatSocial," "we," "us"). Applies to Site Visitors (seatsocial.net) and Customers (salon/personal-care owners and staff using the platform).
1. Information We Collect
1.1 Site Visitors: name, business name, email, phone — whatever's submitted via forms.
1.2 Customers: account/business info (name, address, hours, services, pricing); photos/media uploaded for content generation; approval activity (approvals, edits, rejections, reasons/notes — core to how the Service works, see §3); connected social account confirmation (via publishing partner); payment info (processed directly by Stripe — we don't store full card numbers).
1.3 Automatic collection: No analytics/ad tracking/cookies on the site today. We plan to add these in the future and will update this section (including cookie consent where required) before or when that happens. Standard technical logs (IP, browser type) may be collected by hosting/platform providers for security/troubleshooting.
2. How We Use Information
Operate the platform; run the Approval Process and use decisions to configure/improve content (§3); communicate (billing, support, opt-in marketing); process payments; maintain security; comply with law. We do not sell personal information.
3. How Your Approval Activity Is Used (Important for Customers)
Approving/editing/rejecting content configures and improves future content for your business (e.g. learning which words/phrasing/photo types to avoid or prefer). This configuration data (plus related rules/patterns) is owned and retained by SeatSocial as part of the platform, separate from your photos and specific captions. Not shared identifying you, but may be used de-identified/aggregated to improve the platform generally.
4. How We Share Information
Service providers: Netlify (hosting, forms), Supabase (hosting/DB), Glide (approval interface), Metricool (scheduling/publishing), Calendly (meeting scheduling), Stripe (payments), Resend (email), Google Workspace (email/files), and social platforms (Meta/Instagram, Facebook, TikTok) receive/display content per your own account connections. Also disclosed if required by law, to protect rights/safety, or in an M&A event (with notice to Customers).
5. Data Retention
Retained while account is active plus a reasonable period after for legal/dispute/enforcement purposes. On cancellation, business configuration and historical content data retained briefly in case of reactivation, then deleted/de-identified. Earlier deletion available on request (§8).
6. Your Choices & Rights
Access/correction/deletion requests via §8 contact. Opt out of marketing emails anytime. Control your own connected social accounts directly. Additional rights may apply depending on your location (e.g. California / comprehensive state privacy laws) — contact us to exercise them.
7. Security
Reasonable administrative/technical/organizational safeguards, relying in part on providers' own security measures. No method is 100% secure.
8. Contact Us
Email: hello@seatsocial.net
Mail: Simplix Consulting LLC, d/b/a SeatSocial, 8 Avon Avenue, Cumberland, RI 02864
9. Children's Privacy
B2B service for salon/personal-care owners and staff; not directed to children; no knowing collection from anyone under 18.
10. Changes to This Policy
May be updated as tracking tools, providers, or practices change. Updated version posted here with new "Last updated" date; material changes get additional notice (e.g. email to Customers) before taking effect.